Financial Assistance

Financial Assistance at West Jefferson Medical Center

Thank you for choosing West Jefferson Medical Center for your healthcare needs. As part of our mission to provide comprehensive and quality care, West Jefferson Medical Center has financial assistance programs to help our patients and their families with their healthcare costs, regardless of their ability to pay.

To find out if you qualify for financial assistance, please review the information below and contact one of our financial counselors.

Financial assistance resources

Financial assistance policy:

• English
• Spanish
• Vietnamese

Plain language summary of financial assistance policy:

• English
• Spanish
• Vietnamese

Financial assistance application & document list:

• English
• Spanish
• Vietnamese
• Groups not covered under WJMC financial assistance plan

For more information call our financial counselors at 504.962.7000 between the hours of 8:00 am and 4:30 pm.

Balance Billing Disclosure Act

Effective August 1, 2017, Louisiana Law states that all patients, when registering for services in a hospital or clinic, must be given and sign a new disclosure form – specifically the ACT 306/HB435 Regulatory Advisory.

As a patient, you are being asked to review and sign this new disclosure form. This new form advises that you may receive a medical procedure or professional care from a physician or healthcare professional that will not be part of your hospital bill, and there is potential that these services may not be covered by your health insurance provider.

As a result, you may be responsible for payment for all or part of these services. You are encouraged to contact your health plan to determine whether these independent physicians or healthcare professionals are covered by your health insurance.

Specialty	Hospital-Based Physician Group	Phone Number
Anesthesiology	LCMC Health Anesthesia Corporation	504.613.0711
Pathology	Delta Pathology	800.530.5088
Emergency Medicine	West Jefferson Emergency Physician Group	504.702.5459
Radiology	Jefferson Radiology Associates	800.889.4447
Neonatology	Neonatal Medical Group	504.896.2229

Purchase procedure vouchers based on your budget

MD Save is a service offered exclusively in our area by West Jefferson Medical Center. You simply click, shop for the procedure/test you need, pay for it, then bring in your voucher. Taking care of your healthcare is that simple. Click here for more information.

Cost of care

LCMC Health is committed to helping patients understand and prepare for the cost of their care. LCMC Health provides a list of charges for services provided at our facilities; however, a patient’s out-of-pocket responsibility for these charges will vary, depending on their insurance coverage and benefit plan. We understand that it is confusing for a patient to navigate through the many factors involved in their final cost. Please contact our Financial Assistance staff at 504.702.4862 with any questions about a future service or a bill you have received.

Click Here to Download List of Charges

The charges displayed only include hospital charges and do not include charges that are billed separately by the physician or other professional fees. Furthermore, the actual amount paid by a patient will depend on that patient’s insurance coverage, as benefit plans vary greatly. Also, please note that the charges are accurate as of the date they are posted, but are subject to change.

To learn more about cost of care at your hospital, choose a different hospital from the links below:

• LCMC Health
• Children's Hospital
• Touro LCMC Health
• University Medical Center
• New Orleans East Hospital

If you have commercial insurance:

• Contact your insurance company to understand all of the factors affecting your financial responsibility.
• Numerous factors, such as type of plan, co-pay, co-insurance, deductible, out-of-pocket maximums, provider network and other limitations, will affect your financial responsibility to a hospital.
• The prices reflected on this site do not include charges for the physician or other professional fees, such as pharmacy, diagnostic imaging or lab work.
• The prices reflected on this site do not include any negotiated discounts between your insurance company and the hospital.

If you have Medicare:

• Medicare has many different parts, and not everyone has the same type of Medicare coverage. Medicare will pay for many of your healthcare expenses but not all of them.
• Special rules apply if you have employer group health insurance coverage through your job or a spouse’s job.
• If you have a supplemental health insurance policy, it may cover some costs that Medicare does not cover.
• The best way to be sure of what your Medicare plan covers is to call 800.MEDICARE, or visit the website at www.mymedicare.gov.

If you have Medicaid:

• Contact your local Medicaid office at 888.544.7996, or visit the Louisiana Department of Health to determine all the factors affecting your financial responsibility.
• Generally, Medicaid recipients are not responsible for any portion of the bill.

If you are uninsured:

• Please contact our Financial Assistance Department at 504.962.7000 and ask about our payment policies.
• As required by the Affordable Care Act (ACA), hospitals have a written financial assistance policy that includes eligibility criteria, the basis for calculating charges and the method for applying for financial assistance.
• Contact our Financial Assistance Department at 504.962.7000 to determine if you meet the criteria for financial assistance.