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Emergency Care

A safe place to receive care that can’t wait

We are committed to the safety of every patient, visitor and caregiver. Our emergency rooms continue to be safe and available for all patients seeking medical attention for urgent health concerns, whether COVID-19 related or not. Headline: Advanced protocols to protect you We have been and will continue to be proactively engaged in the safe management of COVID-19. As part of our larger network, LCMC Health, we have put in place infection prevention protocols and safety measures that help protect our patients and colleagues at all of our facilities. One of the many ways we are doing this is by providing masks to anyone entering our hospital or emergency room. For more information visit our COVID-19 Resource Hub.

Tulane emergency room

AmbulanceThe emergency rooms at Tulane Medical Center in New Orleans and Lakeside Hospital in Metairie are the best places to go if the worst ever happens to you or your family. When you visit our ER, your emergency is our emergency. Adults and children who visit our ERs receive care from an experienced team of emergency physicians, specially trained nurses, technicians and other healthcare professionals within minutes of arriving through our doors.

The ERs at both of our hospitals serving the New Orleans area offer expert, compassionate care 24 hours a day, seven days a week. Employing the latest techniques and technology, Tulane’s emergency room works closely with the area’s ambulance services to ensure the best possible care, beginning even before patients arrive at the hospital so emergency physicians can plan for treatment before arrival.

Urgent care or ER?

Sometimes, it can be hard to tell what level of care you or a loved one need, especially if your doctor’s office is closed. Knowing where to go when you don’t feel well can save you unnecessary medical expense or, more importantly, save your life.

Urgent are or ER?

Top symptoms requiring ER visits

  • Head injury or other major trauma
  • Heart attack or stroke
  • Life-threatening conditions
  • Loss of consciousness
  • One-sided weakness or numbness
  • Open fractures
  • Severe bleeding
  • Signs of heart attack/chest pain
  • Severe abdominal pain
  • Uncontrolled pain or bleeding

Urgent care centers are better equipped to handle every-day sickness and injuries. If you are unsure if your condition is potentially serious, it is always a safer option to go to an emergency room.

ER Locations

Pediatric emergency room in New Orleans

The Tulane Medical Center ER in New Orleans and the Lakeside Hospital ER in Metairie have specialized children’s emergency rooms with highly trained staffs of kid-friendly physicians and nurses. You can rest easier knowing your child has access to some of the best pediatric care in the region in your own community.

Kids ER Locations

Senior-friendly ER

At Tulane Medical Center, we know no two emergencies are alike – especially for our older patients. That’s why we’ve created a specialized emergency care program with seniors in mind. Our senior ER treatment rooms offer more amenities tailored to the needs of older adults, and our specially trained geriatric emergency certified staff work with patients to ensure they receive the highest-quality emergency care.

If you are having a medical emergency, please call 911.

You can also text ER to 32222 for our average wait times.

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