Laboratory

Laboratory services at New Orleans East Hospital

At New Orleans East Hospital, our Laboratory Services are committed to delivering exceptional patient care supported by advanced diagnostic technology and a team of experienced professionals. With approximately 70% of all medical decisions relying on laboratory test results, our team ensures the highest degree of accuracy, speed, and reliability.

We are proud to offer 24/7 comprehensive clinical testing for both inpatient and outpatient services. Whether you are a patient, provider, or caregiver, you can count on us for timely, precise, and compassionate service. Our staff includes certified medical technologists, skilled phlebotomists, and support personnel, all dedicated to upholding the highest standards of professionalism and care.

New Orleans East Hospital’s Laboratory is accredited by the College of American Pathologists (CAP), the American Association of Blood Banks (AABB), and The Joint Commission—a testament to our commitment to quality and patient safety.

Laboratory Services Offered

  • Bacteriology: Utilizes advanced techniques such as PCR to rapidly identify pathogens. We also perform antibiotic susceptibility testing to guide treatment options.
  • Blood Bank: Maintains a supply of life-saving blood products. Performs typing, antibody screening, and cross-matching to ensure compatibility and safety.
  • Chemistry & Immunology: Evaluate blood and body fluids for markers such as glucose, cholesterol, and enzymes to support diagnosis, treatment, and chronic disease management.
  • Hematology & Coagulation: Analyzes blood cells and assesses clotting function to detect conditions such as anemia, clotting disorders, and infections.
  • Serology: Detects antibodies and other immune markers to aid in the diagnosis of infections and autoimmune conditions.
  • Microbiology: Identifies bacterial, viral, and fungal infections and supports antimicrobial stewardship.
  • Urinalysis: Evaluates urine specimens for signs of infection, kidney disease, or metabolic disorders.
  • Pathology/Histology: The study of disease, encompassing its causes, mechanisms, and effects on the body.
  • Specimen Collection: Professional and compassionate phlebotomy services are provided by our experienced team.

Outpatient Lab Draw Station

  • Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
  • Appointments: Walk-in’s welcome – no appointment necessary

For Patients

Our Laboratory Services are an essential part of our mission, delivering accurate and timely diagnostic testing in a professional, compassionate environment. We understand the importance of your health and are committed to providing exceptional care at every step of the process.

All testing is performed by our certified and accredited laboratory, ensuring the highest quality and safety. Our team treats every patient with dignity and respect, reflecting our hospital’s core values of integrity, professionalism, and cultural sensitivity.

For Physicians

New Orleans East Hospital Laboratory Services combine clinical excellence with a community-first approach to patient care. Our laboratory team is committed to supporting your diagnostic needs with speed, accuracy, and open communication, ensuring that your patients receive the care they need without delay.

We offer:

  • A conveniently located outpatient draw station for quick and easy access
  • Reliable turnaround on most routine lab results—typically within 24 hours
  • STAT testing services to support urgent clinical decisions
  • Fast, secure delivery of results via fax or direct-to-practice printer
  • A full range of diagnostic testing performed locally in our CLIA-certified and CAP-accredited laboratory, including:
    • Chemistry
    • Hematology
    • Toxicology
    • Serology
    • Microbiology
    • Flow Cytometry
    • Cytology
    • Pathology/Histology
    • Blood Banking
  • In-house testing for the majority of specimens, reducing wait times and minimizing delays
  • Electronic integration with national reference labs, ensuring seamless coordination for specialized send-out tests
  • Access to experienced, licensed laboratory professionals and medical directors available for consultation on complex results or unusual findings

CAP Accreditation

New Orleans East Hospital Laboratory Services is accredited by the College of American Pathologists (CAP)—a distinction that reflects our commitment to excellence in laboratory medicine. This accreditation ensures that we meet rigorous national standards and continuously contribute to improved patient outcomes through safe and reliable laboratory practices.