Billing & Financial Assistance
Note to Medicaid members
Don't risk losing your health coverage. Keep your contact information up to date, including your address, phone number, cell number, and email. Choose the way that’s easiest for you:
- Online at mymedicaid.la.gov
- By email at mymedicaid@la.gov
- By calling Louisiana Medicaid toll-free at 1.888.342.6207, or by calling your health plan (your plan’s number is on your insurance card)
Medicaid will start mailing renewal letters in May 2023. If you do get a letter in the mail, follow the instructions and respond to Medicaid. Visit Update My Information | La Dept. of Health for more information.
Learn about Financial Assistance
To help those patients in financial need, we offer financial assistance, as we recognize that some of our patients may not have health insurance or may not be able to pay unexpected medical bills. However, all people still need and deserve quality healthcare, and our staff believes anyone should be able to get the care they need, regardless of their ability to pay.
This Financial Assistance policy applies to hospital charges only and does not apply to any physician services such as anesthesiologists, pathology, radiology, emergency room services or discounted clinic co-pays. This Financial Assistance Policy only applies to medically necessary procedures.
Cost of care
We are committed to helping patients understand and prepare for the cost of their care. As is required by federal regulations, we provide a list of standard charges for services provided at our facilities; however, the charges are accurate as of the date they are posted, but are subject to change. We understand that these factors can make it difficult to predict your cost of care, so we encourage you to call our Financial Assistance Department at 504.962.7000. for a personalized estimate.
Financial assistance resources
All applications will receive immediate attention. A Financial Counselor is available to answer any questions that you might have regarding these policies. For more information, please call 504.592.6573.
Looking for more information about the cost of care at LCMC Health? Use our Care Price Estimate Calculator.
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the machine-readable files on behalf of LCMC Health Employee Health Plan. Access the machine-readable files here.