Patient Safety
We pride ourselves on providing extraordinary care.
Our commitment is to quality patient care.
At New Orleans East Hospital, our goal is to foster a culture of Zero Harm, where everyone is positive, proactive, and accountable. We strive to build an organization where past events and efforts serve as a foundation for ongoing improvements. Here, we prioritize our focus on people and how best to serve them. Our professionals ensure that we make improvements each and every day.
This recognition underscores our continued commitment to patient safety, quality care, and clinical excellence.
Quality can be measured in many ways. While there is no universal agreement about which method should be used, the following are often cited as the best indicators to determine whether or not you receive quality care for your medical condition.
Is the hospital accredited by the Joint Commission?
The Joint Commission is an independent, nonprofit organization that evaluates and accredits nearly 18,000 healthcare organizations and programs in the United States. Joint Commission accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.
To earn and maintain accreditation, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.
Is the hospital rated highly by state or consumer groups?
One important way to learn about hospital quality is to look at hospital report cards developed by state and consumer groups. A recent study about such reports found that besides helping consumers make informed choices, they also encourage hospitals to improve their quality of care.
Does the hospital have experience and success with your condition?
Consumer groups publish guides to hospitals and other healthcare choices in various cities. You can call your state department of health, healthcare council, or hospital association to find more information. Also, you can ask your doctor what he or she thinks about the hospital.
As a patient, your safety is our primary concern. We pride ourselves in making our best effort to:
- Provide you with a safe, secure environment
- Develop guidelines which enable our staff to perform their jobs carefully and competently
- Use effective and safe technologies and practices
- Respond to your needs in a timely fashion
- Answer your questions and provide you with information regarding your treatment and changes in your treatment that may be ordered by your physician
Notice of Privacy Practices: This notice describes how your health information may be used and disclosed and how you can get access to this information. Please review it carefully.
If you have any questions about this Notice, please contact the Privacy Officer at 504.592.6595 or by mail at 5620 Read Blvd, New Orleans, Louisiana 70127.