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Patients & Visitors

Patient & Visitor Information

Welcome to West Jefferson Medical Center. Whether you are a patient or visitor at our hospital, this page will provide you with helpful information that will make you time with us more convenient. With a fully stocked café, gift shop, and online patient portal, our hospital and staff are prepared to make your time at the hospital as easy and comfortable as possible.

Valet Parking: Hours of service are 8am - 5pm, Monday - Friday in front of our main canopy entrance, at $5 per vehicle. For moms-to-be and our special seniors 65 years and older, this service is offered as a complimentary gift.

Hours of operation:

  • Emergency Room: 24 hours a day, 7 days a week
  • Fast Track: 11:00am-11:00pm, 7 days a week
  • Outpatient Registration, Surgical Check-In & Direct Admissions: 5:00am-5:00pm, Monday-Friday
  • Outpatient Lab: 6:00am-5:00pm, Monday-Friday
  • Women’s Imaging and Breast Care Center: 8:00am-4:30pm, Monday-Friday
  • Physician Office Building Imaging Center: 6:00am – 11:00pm, Monday – Friday, and 8:00am – 12:30pm on Saturdays

Limitations on hospital visitation

A justified clinical restriction on a patient’s visitation rights may include, but need not be limited to one or more of the following:

  • a court order limiting or restraining contact
  • behavior presenting a direct risk or threat to the patient, staff or others in the immediate environment
  • behavior disruptive to the functioning of the patient care unit
  • reasonable limitations on the number of visitors at any one time
  • patient’s risk of infection by the visitor
  • visitor’s risk of infection by the patient
  • extraordinary protections because of a pandemic or infectious disease outbreak
  • substance abuse treatment protocols requiring restricted visitation
  • patient’s need for privacy or rest
  • need for privacy or rest by another individual in the patient’s shared
  • when a patient is undergoing a clinical intervention or procedure and the treating health care provider believes it is in the best interest of the patient to limit visitation during the clinical intervention or procedure

Amenities and services for patients and visitors: