Open Accessibility Menu
Emergency Care at
West Jefferson Medical Center
Take care. Seek care.
West Jefferson Medical Center Emergency Care

1101 Medical Center Blvd
Marrero, LA 70072
Get Directions to West Jefferson Medical Center's emergency room

Touro ER Wait Time

Rapid and expert emergency care at West Jefferson Medical Center ER because we know in the ER, every second counts.

Emergency care for all ages and stages

Our Emergency Department works fast to get you back into the arms of your loved ones. Our goal at West Jefferson Medical Center is to provide immediate, expert care for anyone in need of serious medical attention, and we do just that.

Our state-of-art E.R. has specialized areas for patients of all ages and stages such as children, adults, and seniors, with a care team and facilities to meet unique needs. In addition to our new areas, West Jefferson Medical Center now provides ERAdvisor for a smoother experience in the E.R. ERAdvisor provides real-time updates about your emergency room directly to your phone, allowing you to know what's next in the ER.

When should I go to the ER?

Heart Attack
  • Lasting two minutes or more
  • Pressure
  • Squeezing pain the the chest
  • Tightness
  • Burning or aching under the breast bone
  • Light headedness
Signs of Stroke
  • Weakness of the face, arm, or leg on one side of the body
  • Loss of vision
  • Loss of speech or trouble talking
  • Severe headaches with no known cause
  • Dizziness
  • Unsteadiness or sudden falls especially when accompanied by other stroke symptoms
Other Conditions
  • Abdominal pain
  • Allergic reactions
  • Serious burns or cuts
  • Traumatic injuries
  • Fainting or loss of consciousness
  • Coughing or vomiting blood
  • Continuous vomiting or diarrhea
  • Thoughts of suicide or homicide
  • Loss of muscle or bowel control
  • Blood in urine or stool
  • Infected wounds
  • Bleeding that doesn't stop after 10 minutes of direct pressure
  • Shortness of breath or difficulty breathing

What should I bring with me to the ER

Do not waste any time getting to the hospital when you have a true medical emergency, but if there is time to prepare before your arrival, bringing the following items can be helpful:

  • A photo ID
  • Health insurance card
  • List of prescription medications and dosages the patient currently takes
  • List of medication allergies
  • Any relevant medical records you have on hand
  • Contact information for your regular care providers
How do I get to the ER

Our emergency room entrance is directly located off Medical Center Boulevard.

  • From the Westbank Expressway, the emergency entrance will be on your left. Look for the red ‘EMERGENCY’ arrow sign.
  • From Wichers Drive, the emergency entrance will be on your right. Look for the red “EMERGENCY” arrow sign.
What to expect upon arrival and where do I park?

As you approach West Jefferson Medical Center, you will see signs that say emergency in red and white directing you to the Emergency Room.

Please note: The entrance to the Emergency Room is located to the left of the main entrance of the hospital. You may leave your car for a limited time in the emergency drop off parking location.

FREE parking is available 24 hours a day/ seven days a week in the hospital’s main parking lot across from the main entrance of West Jefferson.

What can I expect inside the ER?

Patients who visit the emergency department undergo a process of initial evaluation known as "triage." This means that each patient is evaluated by a nurse and/or doctor to determine the level of medical emergency they are experiencing. This is necessary to rapidly identify the sickest patients and provide them with prompt care. It also helps us keep every patient's wait time as short as possible, while providing the appropriate level of care to all patients.

A nurse will be involved in all aspects of your care. Other team members may include lab technicians, phlebotomist, respiratory therapists, social workers and other hospital staff. Each team member will introduce themselves and explain their role in your care.

Your doctor(s) will meet with you to conduct an exam and discuss your symptoms, including your level of pain. Any treatments or required tests will be discussed with you. If necessary, your nurse(s) will:

  • Administer medications
  • Draw blood for lab tests
  • Collect urine
  • Insert an intravenous (IV) catheter

Please tell your care provider if you are in pain so that we may assist you. We encourage you to ask questions about your care.

What if I need tests?

If tests are required, we have the resources to conduct almost all of these within our medical center. Please plan on waiting for your results. The following time frames are provided as estimates only:

Testing can be done within our facility and result times vary depending on the type of test needed. The simplest way to access results is to sign up for ERAdvisor. ERAdvisor is a free mobile platform that provides real-time updates about your emergency room experience directly to your phone. For example, you can view estimated wait times, get lab updates and results, schedule follow-up visits, get answers to common questions, and even share your visit timeline with family and friends!

Getting started with ERAdvisor is easy. Simply provide your cell phone number to an ER registration team member to get the updates and information you need to know what to expect throughout your time in the ER.

I'm ready to be discharged. Now what?

When your doctor determines that you are ready to be discharged from the Emergency Department, you will meet with your nurse to review your diagnosis, discuss any prescribed medications and follow-up care instructions. You will be given paperwork about your follow-up care that should be kept for reference.

Prescriptions can be faxed or electronically provided to your pharmacy so that medications are ready for pick-up when you arrive at the pharmacy. Some medications require a special prescription form, which will be handed to you by the nurse. Your case manager can assist you with other needs you may have in preparing to return home after your Emergency Department visit.

Proper follow-up care is very important. We will send information to your primary care doctor about your visit. If a physician referral is needed, we will provide you with a list of physicians to choose from.

If your symptoms worsen or do not improve, return to West Jefferson’s Emergency Room or contact your primary care doctor. Remember to take all medications as prescribed.

Get directions to West Jefferson Medical Center's emergency room

*If you are having a medical emergency, go straight to the emergency room or call 911