Contact Us

Physical Address

210 State Street
New Orleans, LA 70118

Mailing Address

LCMC Health
200 Henry Clay Avenue
New Orleans, LA 70118

Phone Numbers

Human Resources: 504.702.3900
Patient Financial Services: 504.702.4862
UMC Patient Financial Services: 504.702.5154

Billing

Our customer service representatives are available to answer questions about your bill and process payments over the phone.

Please contact LCMC Health customer service LCMC-CustomerService@LCMCHealth.org at 504.702.4862 Monday through Friday, from 8:00 am to 4:30 pm. If you are a patient of an LCMC Health Urgent Care Clinics, please call 855.766.7190 for questions on your bill. Click here for additional information.

LCMC Health Patient Portal

LCMC Health Patient Portal is a free, online patient portal that provides you convenient access to your medical record. Stay connected to your health from anywhere by accessing LCMC Health Patient Portal via web or app. Learn more about LCMC Health Patient Portal here.

If you require technical support, have questions regarding features, or navigating in the portal, after account activation, call us at 866.662.6161 or email MyChart@LCMCHealth.org.

Medical Records

Children's Hospital New Orleans

Please contact Release of Information division of Medical Records at 504.894.7361 or email CHMROstaff@lcmchealth.org. The staff will send them an authorization form to fill out, then the information can be released.

New Orleans East Hospital

Health Information Management office is open Monday - Friday from 8:00 a.m. - 5:00 p.m. Please call (504) 592-6590. For additional information regarding obtaining medical records from New Orleans East Hospital, click here.

Touro

Please contact Medical Records Release of Information department at 504-897-8370 or by email at TIMedicalRecords@lcmchealth.org. Additional information regarding the release of medical records at Touro can be found here.

University Medical Center New Orleans

To request a copy of your medical records, call (504) 702-2082 and complete the form you will be provided.

West Jefferson Medical Center

To request medical records from The Family Doctors, please call 504.349.6502.

To request medical records from West Jefferson Medical Center, please call 504.349.1750.