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Treating everyone the same, no matter what

  • Author: Melinda Knighten
  • Position: Ophthalmic Technician, University Medical Center New Orleans
  • Date Submitted: Nov 2, 2021
  • Category: Employee Highlights

“ I treat all the patients the same no matter what. I introduce myself to every patient and smile, no matter how bad my day is.”

I treat all the patients the same no matter what. I introduce myself to every patient and smile, no matter how bad my day is. I say good morning to each person and I make eye contact as I enter the UMC building even if they do not answer back.
We owe it to ourselves and our patients to love what we do.