Employee Highlights

Treating everyone the same, no matter what

“ I treat all the patients the same no matter what. I introduce myself to every patient and smile, no matter how bad my day is. ”

Melinda Knighten Ophthalmic Technician, University Medical Center New Orleans

I treat all the patients the same no matter what. I introduce myself to every patient and smile, no matter how bad my day is. I say good morning to each person and I make eye contact as I enter the UMC building even if they do not answer back.
We owe it to ourselves and our patients to love what we do.

-Melinda Knighten, Ophthalmic Technician, University Medical Center New Orleans