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Visitor Restrictions

LCMC Health patients and visitors,

In order to ensure your health and prevent community spread of COVID-19, the Louisiana Department of Health is requiring all healthcare facilities to incorporate a visitor restriction policy as well as requiring all visitors to take a safety screening while visiting one of our facilities. Part of the safety screening will involve a temperature check.

Until further notice, visitor restrictions will remain in conjunction with the guidelines presented by the Louisiana Department of Health, which shall include that all permitted visitors will wear a mask while in the facility.

This applies to all LCMC Health facilities including our five hospitals - Children's Hospital New Orleans, New Orleans East Hospital, Touro, University Medical Center New Orleans, and West Jefferson Medical Center - and our outpatient facilities and clinics.

To understand the individual cases where visitors are deemed essential as part of the patient’s care and therefore will be permitted, please read below:

Women’s health

Prenatal care

Your prenatal visit is essential to health of you and your baby. We encourage you keep your scheduled prenatal visits, limiting any loved ones who accompany to one caregiver.

Labor and delivery

In addition to the mother in labor, we will permit one support person throughout the laboring, delivery, and post-partum period. We will permit one support person in the NICU and no visitors are allowed in the nursery.

In the event you go into labor:

  • Touro: Moms may enter through the Prytania Street entrance or the crosswalks on the 3rd floor of the hospital and go directly to the Family Birthing Center on the 2nd floor.
  • West Jefferson Medical Center: Moms can enter through Emergency Department or Guest Services.

Adult Rehabilitation Center

We will restrict any visitors except for family members explicitly assisting with care or essential caregivers requiring instruction in-home training to allow for continued progress through the rehab process.

Adult acute medical, patients in ICU, inpatient and emergency department care

There will be no visitation unless the patient is noncommunicative, confused, unable to understand instructions, or end of life.

Adult outpatient and radiation oncology

We will permit one support person per patient receiving treatment.

Adult outpatient care

Clinics, Same-Day Surgery, Diagnostic and Therapeutic Services

We will permit one support person per patient receiving treatment.

Adult ambulatory clinics/physician offices

We will restrict any visitors outside of one caregiver as deemed essential for the clinical evaluation of the patient and/or receiving post-care instructions.

Pediatric inpatient care

We will permit two adult caregivers per patients. Patients on isolation are limited to one adult caregiver at a time.

Pediatric outpatient care

Clinics, emergency department, same-day surgery, diagnostic and therapeutic services

We will permit one adult caregiver. No visiting children/siblings under the age of 18 years are allowed at this time.