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ER Check-in

What is ER online check-in?

Glad you asked. Here are some answers to many of your questions.

What is online check-in?

For patients with serious, but non-life threatening conditions, online check-in allows them to hold their spot in line at the East Jefferson General Hospital ER and do most of their waiting from the comfort of home.

How does this thing work?

  1. Click ‘Save My Spot’ to pick a time that works best for you.
  2. Once confirmed, you’ll get a text from us with all the details about when to come in.
  3. Head over to the ER by your designated time, and you will be seen by us promptly.
  4. Feel great about not having to wait in the ER unnecessarily!

When should I arrive for my confirmed time?

Please arrive no earlier than 30 minutes before your reservation time. We will not be able to see you before your reserved time.

Is my reservation time a guarantee?

No, it is not. We will do our best to see you when you arrive, but if there are patients with more serious conditions ahead of you, they may be seen first.

How much does the online checkin-in service cost?

Like many good things in life, it’s absolutely free!

Where do I go?

Our emergency room entrance is located on the first floor, beneath the ER ramp. As you approach East Jefferson General Hospital, you will see signs that say “emergency” in red and white directing you to the Emergency Room.

Parking is on Ithaca Street, between Houma Blvd and Hudson St, with additional parking in the Hudson Garage.

See the full FAQ here.

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