The LCMC Health Nurse Hotline is a free telephonic nurse service to meet
the needs of our community. Our LCMC Health Nurse Hotline is here to help
you navigate questions regarding your care or finding a provider that
is right for you.
We take care of billing your insurance post appointment. Your co-pay and/or
deductible may apply for which you will be responsible. Self-pay insures
will have an upfront flat fee that can vary. If you have any questions
regarding insurance, feel free to call our Billing team at 504.702.4862.
Virtual Care for Kids
Seeing your pediatrician from home is as easy as 1-2-3!
General pediatrics for both check-ups and sick care
24/7 on demand urgent care
Specialty care in 30+ specialties (appointment only)
Pediatric mental and behavioral health services (appointment only)
How does it work?
To see a primary care physician on demand:
View our list of pediatric conditions we treat.
Toggle List
These diagnoses could ALWAYS be scheduled as a virtual visit
Pink Eye
Bug Bites
Rash
Head Lice
Contact Dermatitis
Impetigo
School Issues
Sleep issues
ADHD follow-up/refills
Constipation
Behavior problems
Anxiety/depression follow ups
Obesity follow-up
Upper respiratory infection
Acute gastroenteritis
Allergic rhinitis/allergies
Headache follow-up
Urinary concerns where parents can drop off urine sample
These diagnoses could SOMETIMES be scheduled as a virtual visit
Acute otitis media in older children/swimmer’s ear
Step 4: Select“Virtual Visit” as your reason for your visit
Read what our patients are saying about Virtual Care.
Dr Richards was very complete and thorough with this appointment even though
it was virtual. I felt like I was right there with him, I felt very comfortable.
This was a face to face office visit from the comforts of my home. Very
accommodating. And did not have to wait weeks to see my doctor. Thank you!
Daniel Lucio West Jeffereson Medical Center - Primary Care
As usual Dr. Bertsch was professional, and pleasant. We have an excellent
report. She has an excellent I guess in medical terms bed side manner.
I was very surprised that the zoom video meeting was as efficient and
mainly feel as comfortable as meeting in person. So as an alternative,
I found it to be very successful. So if it has to be that in a future,
I see no problem with it. It wasn't hands on but we covered every area
that we normally do and I think she did.
The first time using this zoom type of doctor visit, virtual doctor visit,
Dr. Kern made it very comfortable. She put us at ease, answered all our
questions, guided us the best that she could just just using photographs,
aired on the side of caution and in the instance of treating as something
contagious rather than non contagious, just to be better safe than sorry.
She's very personable and it was an enjoyable visit.
Karen Kern Children's Hospital New Orleans - Pediatrics
Dr. Dise is one of the best pediatrician I've ever met she is extremely
knowledgeable about every thing that pertains to my son's development
emotionally and physically and we feel very supported and comfortable with her.
Theresa Dise Children's Hospital New Orleans - Pediatrics
LCMC Health Patient Portal
To schedule your virtual care appointment with your provider, please call
their office directly.
Don't have a LCMC Health Patient Portal account?