LCMC Health Virtual Care

Healthcare with heart, anywhere you are.

Virtual Care for Adults

If you’d like to see a provider through virtual care for minor conditions, please call 504.386.3174 to schedule your appointment. We are available daily from 8am to 4pm. Please ensure you have good connectivity for video conferencing.

East Jefferson General Hospital: Call 504.503.5100 to schedule a virtual visit. We are available Monday to Friday, 8am to 4 pm.

View the list of conditions we treat. Toggle List

Virtual Care for Kids

Seeing your pediatrician from home is as easy as 1-2-3!

General pediatrics for both check-ups and sick care
24/7 on demand urgent care
Specialty care in 30+ specialties (appointment only)
Pediatric mental and behavioral health services (appointment only)

How does it work?

To see a primary care physician on demand:

View the list of pediatric conditions we treat. Toggle List

Step 1: Call us at 504.500.1527

Step 2: A Telehealth Navigator will get you registered and enrolled in MyChart.

Step 3: Log in to MyChart to verify your information and access the video.

Step 4: You're done! Your provider will begin your virtual care visit shortly.

Please note that virtual care visits require an active MyChart account. You can enroll here, or our telehealth navigator can assist when you call.

BEFORE YOUR VISIT: download the ZOOM Cloud Meeting app. Your virtual care visit will be through this secure video conferencing app. Download for free:

Virtual Care is now available for pediatric behavioral health.

Learn More

Urgent Care Virtual Visits for Adults

Now available! Urgent care virtual visits.

Step 1: Visit LCMC Urgent Care

Step 2: Click “Virtual Visit” button

Step 3: Fill out your patient information to "Get in Line"

Call our LCMC Health Nurse Hotline

Call our Free Nurse Hotline at 504.386.3174 | M-F 8 am - 4 pm : Sat-Sun 8 am - 4 pm

The LCMC Health Nurse Hotline is a free telephonic nurse service to meet the needs of our community. Our LCMC Health Nurse Hotline is here to help you navigate questions regarding your care or finding a provider that is right for you.

We take care of billing your insurance post appointment. Your co-pay and/or deductible may apply for which you will be responsible. Self-pay insures will have an upfront flat fee that can vary. If you have any questions regarding insurance, feel free to call our Billing team at 504.702.4862.

Read what our patients are saying about Virtual Care.

Dr Richards was very complete and thorough with this appointment even though it was virtual. I felt like I was right there with him, I felt very comfortable.

Christopher Richards, MD
West Jeffereson Medical Center - Primary Care
This was a face to face office visit from the comforts of my home. Very accommodating. And did not have to wait weeks to see my doctor. Thank you!

Daniel Lucio
West Jeffereson Medical Center - Primary Care
As usual Dr. Bertsch was professional, and pleasant. We have an excellent report. She has an excellent I guess in medical terms bed side manner. I was very surprised that the zoom video meeting was as efficient and mainly feel as comfortable as meeting in person. So as an alternative, I found it to be very successful. So if it has to be that in a future, I see no problem with it. It wasn't hands on but we covered every area that we normally do and I think she did.

Jennifer Bertsch
Touro - Primary Care
The first time using this zoom type of doctor visit, virtual doctor visit, Dr. Kern made it very comfortable. She put us at ease, answered all our questions, guided us the best that she could just just using photographs, aired on the side of caution and in the instance of treating as something contagious rather than non contagious, just to be better safe than sorry. She's very personable and it was an enjoyable visit.

Karen Kern
Children's Hospital New Orleans - Pediatrics
Dr. Dise is one of the best pediatrician I've ever met she is extremely knowledgeable about every thing that pertains to my son's development emotionally and physically and we feel very supported and comfortable with her.

Theresa Dise
Children's Hospital New Orleans - Pediatrics

LCMC Health Patient Portal

To schedule your virtual care appointment with your provider, please call their office directly.
Don't have a LCMC Health Patient Portal account?

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