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Patients & Visitors

For visitors

Visitor policy

To help reduce the spread of respiratory illness, patients (inpatient and outpatient) will be limited to only one visitor at a time.

Learn More About Our Visitor Policy

Review Patient Visitor Rights

Hospital visiting hours

Family and friends provide an integral part in the health and well-being of patients. That’s why Lakeview Hospital encourages the presence and participation of visitors in our patients’ care. They are valued partners in our care team.

Lakeview Hospital visiting hours — visitors are welcome 8:00am-8:00pm 7 days a week, but these hours may vary by department. Please ask your nurse for specifics on your unit.

For patients

Being admitted to the hospital can be an anxious time for you and your family. You probably have several questions, such as what to bring with you, where to check in, as well as visiting hours and services available.

Here you will find much of the information you need to know about what to expect during your stay. If you have additional concerns or questions, contact your admitting physician or call Lakeview Hospital at 985.867.3800.

Admission procedures

Admission procedures vary by type of visit. If yours is a scheduled visit, please arrive a few minutes early to complete paperwork.

Inpatient visit

Scheduled surgical procedures or tests requiring a patient to stay overnight or longer are considered inpatient visits. Appointment times and arrival instructions will be provided by your physician or by the department where your procedure or test is being performed.

Outpatient visit

For an outpatient visit, the patient is able to go home after an exam or medical procedure. Appointment times or arrival instructions will be provided by your physician or by the department where your procedure or test is being performed.

Emergency visit

A patients medical need requires immediate care in an emergency visit. Patients should go directly to the Emergency Entrance where a staff member will evaluate your case and direct you through the emergency admissions process.

Maternity visit

Expectant parents should visit the hospital prior to delivery to pre-register and take advantage of childbirth classes and other educational opportunities. Visit our Women’s & Children’s section for additional information on our Labor & Delivery services.

Items to bring

You will need these items at registration:

  • Social Security Card
  • Insurance Card(s)
  • Photo ID
  • Any paperwork given to you by your physician, completed as directed
  • Living Will, Advance Directives, Powers of Attorney, if applicable

We will ask you to sign consent and release forms authorizing hospital personnel to provide the services your physician has ordered for you.

For added personal comfort, you may bring your own nightclothes, bathrobe, toothbrush and other personal toiletries. We request that you leave valuables at home.

Patient accommodations

Your room

Rooms at Lakeview Hospital are either semiprivate or private with a shower, a color television with a cable connection and a bedside telephone.


The bathroom in your room is for patient use only. Visitors may use any of the public restrooms located throughout the hospital.

Long distance calls

All long distance calls must be billed to your home phone number, a credit card or called collect. Local calls are provided without additional charge.


We observe a No Smoking policy throughout the entire facility and at all off-site Lakeview Hospital locations.

Leaving the hospital

Our medical staff will work to help you recover as quickly as possible. When your doctor determines that you are well enough to leave the hospital, you will receive detailed discharge procedures. The time you leave depends upon when your physician writes your discharge orders.

Before leaving your room, please check for any items you may have missed in packing. While every effort will be made to locate misplaced items, the hospital is not responsible for items left in your room.

Please follow any instructions you have been given concerning your health and medications carefully. If you do not understand these instructions, please ask a nurse prior to leaving.

Going home

Who are case managers?

Hospital Case Managers are professionals in the hospital setting who ensure that patients are admitted and transitioned to the appropriate level of care, have an effective plan of care and are receiving prescribed treatment, and have an advocate for services and plans needed during and after their stay. Case Managers concurrently plan for transitions of care, discharge and often post discharge follow up. Case Managers often coordinate/communicate with the patient and family, physician(s), funding sources (i.e. insurance, Medicare), and community resources that provide services the patient may need, such as rehabilitation facilities or providers of medical equipment. Through this coordination, hospital case managers’ goals are to ensure both optimal patient and hospital outcomes including quality of care, efficient resource utilization and reimbursement for services. Case Management is a collaborative practice, consisting primarily of Nurse and Social Work professionals working in collaboration with physicians and other members of the healthcare team.

What do case managers do?

Your Case Manager will perform an assessment of the patient’s capacity for self-care or, alternatively, to be cared for by others in the setting from which they were admitted to the hospital from. The evaluation will identify what the patient’s care needs will be immediately upon discharge and the availability of such services. Such services include:

  • Home health
  • Sitter services
  • Hospice or palliative care
  • Rehabilitation services (PT, OT, Speech, etc.)
  • End Stage Renal Dialysis services
  • Pharmaceuticals and related supplies
  • Nutritional consultation/supplemental diets
  • Medical equipment and related services
  • Nursing home placement
  • Skilled Nursing
  • Long term acute care

To learn more about planning for your discharge you can visit these websites: