Accessing your personal health information

As a patient, it’s your right to get copies of most medical records. If you’ve received care at a LCMC Hospital or see a LCMC Health physician for ongoing care you may access your medical records, by request, at any time.

Requesting your medical records is easy and can be done through MyChart Patient Portal, online request, email, fax, or mail.

How to access your medical records

MyChart Patient Portal Request Online request without a portal Email, fax, or mail Contact information

Authorization for the release of protected health information

All requests for medical records must be fully completed and signed to the patient or patient’s representative. After the properly executed authorization has been received, our team will review for all required elements and processes in accordance with federal and state laws governing your privacy and medical records. Please allow five to seven days for this process. For your convenience we offer delivery electronically or records can be mailed to the address listed on the authorization. Please see request forms in the “How to access your medical records” section above.

Cost for paper and electronic copies of your Medical Record

Record requested and delivered through the MyChart Patient Portal – No charge
Records send directly to another healthcare provider – No charge
Records delivered via email, mail, fax, or in person to the patient - $6.50 plus tax
Records delivered to an insurance company, attorney, or other third party – Applicable fee will be charged to the requestor.

Records for your physician

If your physician is on staff at a LCMC Health site, they may access your medical records from their office without you facilitating this request. If the office has requested that you personally request the medical records from LCMC Health then we can fax the records to your physician's office at no charge to you, once you complete the authorization for the Release of Protected Health Information Form in detail ensuring the following items are included:

Physician Name
Complete Address
Phone Number
Fax Number

A form must be completed for each physician who may need your records mailed or faxed.

Insurance requests/attorney requests/disability requests

Requests should be sent from insurance companies, attorney, or Departments of Disability Determination Services and mailed to the address on our authorization. All charges for medical records will be billed to the requestor.

Your rights and access to personal health information

LCMC Health recognizes the patient's right to access and obtain copies of their protected health information (PHI) in accordance to HIPAA laws. (Code of Federal Regulation 164) as well as Louisiana State Statutes.