Hurricane Idarecovery updates

Updates and resource for employees, physicians, and staff

Our LCMC Health family is fully focused on recovery efforts across our hospitals and facilities.

Please continue to check your work email and employee intranet (links below) for the latest information.

Hurricane Ida Financial Assistance

Our employees are the heart of our organization. You cared for our patients, our community, and each other during Hurricane Ida. Now, LCMC Health is here to support you and live our organizational value, we’re in it together.

LCMC Health is offering immediate financial assistance to help our amazing, one-of-a-kind people respond, recover, and rebuild from the impacts of Hurricane Ida.

All full-time and part-time employees at the manager level and below of the LCMC Health system who have losses $1,500 and greater, and were employed on or before August 29, 2021, are eligible. The deadline for employee application is October 8th.

Click here to complete a short online attestation. You will need your LCMC Health login credentials complete the attestation. East Jefferson General Hospital employees should use their LCMC Health login credentials. If you do not have an LCMC Health login, please contact your supervisor.

Time to be with family

We recognize that everyone has been impacted by Hurricane Ida. For this reason, we have put in place a special recovery PTO Plan which went into effect August 29, 2021. We are prioritizing patient care during our Code Grey status, but we also want you to take care of yourself, property, and loved ones. We recognize that not everyone has a sufficient PTO balance, so will give employees the option to go into a negative PTO balance up to 80 hours.


You can donate your PTO to a fellow team member in need. Or if you need money to help recovery, you can cash out your PTO. Typically this is capped at 80 hours but will be waived during Hurricane Ida recovery, as long as a minimum of 40 hours balance is maintained in your PTO bank.

Help with essentials

Many of our team have evacuated to cities across the south. This creates a problem when you need to fill a prescription and are unable to find a designated pharmacy. We are working with RxBenefits to ensure prescriptions filled at a non-designated pharmacy are done at the same rate as a designated pharmacy. This will help you avoid unexpected expenses.

Stay connected

We have the opportunity to leverage virtual options to connect with our patients as we work to recover from Hurricane Ida. We can continue to provide extraordinary care from afar. We have setup workstations and phones at the University Medical Center to help all LCMC Health providers in the Greater New Orleans area.

The workstations are located on the first floor in the Academic Resource Center and Learning Lab next to the cafeteria and conference center areas. Workspace is available 24/7 for any LCMC providers needing a place to work, write orders, and connect with patients beginning Saturday, September 4 at 7 am. Many of the workstations will also be available to perform virtual visits with links to tip sheet reminders and a phone number for troubleshooting. Parking will be available in the University Medical Center parking garage (2001 Tulane Avenue) and your ID badge will be needed for access into the hospital.


For those with limited access to email and intranet, helpful information is listed below. If you have questions about recovery transition procedures, please contact your direct supervisor. Stay safe, and thanks for all you do.

Employee intranet links:

Recovery resources

  • City of New Orleans resources
    • Greater New Orleans area locations for cooling, charging stations, and meal distribution. Find a location.
  • GNO, Inc.
  • Watch out for carbon monoxide! Learn More.
  • FEMA
    • Federal assistance is available to eligible individuals and families affected by this disaster. More info.
  • United Way
    • The United Way 211 phone number is available to access United Way’s services. You can also click here to access Disaster Assistance. The United Way works with American Red Cross, FEMA, crisis counselling, etc. for immediate needs.
    • Pre-register now to get a head start on your application if DSNAP is approved for your parish. Pre-register here.
  • Text message updates
    • NOLAReady - Text NOLAREADY to 77295 for recovery resources and updates
    • - Text 'ida' to 504.294.3882 for updates on all things recovery in New Orleans
  • What's open? Gas, groceries & more
    • List of businesses in the greater New Orleans area who are open. Two great lists - & WWL.

From the LCMC Health blog: