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Ears, Nose, and Throat Care

Comprehensive ear, nose, and throat (ENT) services

Is someone in your family suffering from allergies, sore throat, ear infection, or sinus problems? The ENT doctors at LCMC Health can help. Our team provides services for both children and adults. Unlike most medical specialists, ENT physicians are trained in surgery and medicine. No matter what kind of problem you are having in the neck, face, and head area, our team can provide the knowledgeable assistance you need.

Click here to find a provider or to make an appointment.

Learn more about the procedures we offer

Ear procedures
  • BAHA
  • Cochlear implantation
  • Ossicular implantation
  • Tympanoplasty
  • Tympanomastoidectomy
Nose and sinus procedures
  • Balloon sinuplasty
  • Rhinoplasty
  • Septoplasty
  • Sinus surgery
Throat procedures
  • Adenoidectomy
  • Midline glossectomy
  • Sleep apnea procedures
  • Tonsillectomy
Neck and face procedures
  • Botox/fillers
  • Blepharoplasty
  • Hyoid suspension
  • Neck dissection

Meet our audiologists

Meet our audiologists

Susannah Acks, AuD

anna

Audiology is a hidden gem! It combines patient advocacy, patient education, as well as research backed evaluations and intervention. I love how collaborative the field can be and what a difference you can make in an individual's quality of life. Hearing health is so important! I am passionate about providing a comprehensive experience. From initial testing to thoroughly reviewing results, to a possible hearing aid fitting! I am committed to ensuring you feel heard and supported during that journey.

My little something extra: I always have a smile to share!

Amanda Cancienne-Burkhardt, AuD

star

I became an Audiologist to help babies and kids have access to sound in order to improve their quality of life. I love to build rapport with my patients and families and learn about limitations and hardships and figure out ways to overcome them.

My little something extra: I have a husband and two boys, and we are a big sports family! Geaux tigers!

Rachel Deshotel, AuD, CCC-A

Rachel Deshotel

I became an audiologist because of my passion for helping people connect to the world around them. Hearing loss can have a profound impact on individuals and their relationships, and I enjoy being able to help make a difference in their lives. It is truly rewarding to help my patients hear better and live more fully. Whether it's conducting detailed vestibular testing, diagnostic audiologic testing, or guiding patients through the cochlear implant process, I am here to ensure that they feel fully supported at every stage. My goal is to make sure patients feel informed, supported, and confident in their care every step of the way.

My little something extra: I've called this place my home my whole life and I love everything that makes New Orleans special—the food, the culture, and the people!

Amanda Giles, AuD

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I pursued a career that would let me work closely with people and make a meaningful impact on their lives. I was drawn to pediatric audiology because early detection and intervention for hearing loss can truly be life changing for children and their families. I take the time to understand each family’s concerns, knowing that every patient is unique and may respond differently to the information I share. Ultimately, parents want their children to thrive, and my goal is to support them in helping their child reach their fullest potential.

My little something extra: I absolutely love exploring music and art festivals! Our city offers incredible opportunities to experience both, and whenever I can, I travel to discover new festivals and soak in the creativity and energy they bring.

Gloria Jones, AuD, CCC-A

Gloria

I was introduced to the field of audiology while taking elective classes at LSU. My first communication disorders class was taught by an audiologist whose knowledge and enthusiasm were contagious. Her excitement for the field sparked my own interest, and I’ve loved this profession ever since. I’m passionate about helping others—especially those who struggle to communicate and connect. Audiology gives me the opportunity to reduce communication barriers and help people feel more connected and less isolated.

My little something extra: I love traveling and trying new foods wherever I go. I also enjoy hearing about other people’s hobbies and interests—it’s a great way to connect and learn something new.

Cynthia "Cindy" Randall, AuD, CCC-A

heart

After learning sign language, I became fascinated with the field of hearing science and audiology and that’s when I knew I wanted to become a healthcare provider. I wanted to understand hearing loss: why it happens, how to test for it, and most importantly, how to help people manage it. The advances in hearing aids and hearing implants today are remarkable, and these devices can truly change a person’s future. Being part of this field allows me to improve patients’ quality of life in a very real and rewarding way.

Hearing is a precious gift, and I’m devoted to helping people protect and preserve it. I know how challenging, frustrating, and socially isolating hearing loss can be, and my goal is to help patients better understand their condition, explore the latest management options, and regain the ability to fully engage with the world around them. I am deeply motivated to provide expert care, and I feel privileged to play a role in returning patients to the conversations, connections, and communities that mean the most to them.

My little something extra: I’m a true nature lover who comes alive outdoors—even in the New Orleans humidity! You’ll often find me riding my bike along Lake Pontchartrain or the Mississippi River, soaking up the water views (and occasionally spotting an alligator from a safe distance). Sunsets and sunrises are my favorite colors. And when I’m not outside, I’m cheering on the Saints —bleeding black and gold and always praying for a win. Who Dat!

Brittany Thomas, AuD

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I’ve had a personal interest in the importance of hearing and speech since childhood, when my younger brother’s chronic ear infections caused temporary hearing loss and a speech delay. Witnessing how closely hearing and communication are connected inspired me to pursue a career in healthcare. My fascination with the auditory system deepened in college anatomy courses, where I explored the intricate relationship between hearing, balance, and the brain.

I chose audiology because the inner ear—the foundation of our hearing and balance systems—is truly remarkable. I find great fulfillment in helping patients strengthen their connection to the world by optimizing their hearing health. Patients can count on me to provide extraordinary care by combining clinical precision with genuine compassion. Whether I’m educating patients about their condition, investigating balance disorders, fitting hearing aids, or facilitating advanced interventions like cochlear implants, I strive to deliver personalized, innovative care that helps each individual reach their communication goals.

My little something extra: Professionally, my “something extra” is being part of Louisiana’s first and only Auditory Brainstem Implant (ABI) program. In September 2020, surgeons from Culicchia Neurological performed the state’s first ABI at LCMC’s West Jefferson Medical Center. As one of only a handful of centers in the nation, our team has since implanted and programmed multiple recipients—restoring hearing to patients with conditions for which no other hearing device is viable. It’s both exciting and deeply rewarding, personally and professionally, to help bring this innovative solution to patients.

Personally, my “something extra” is my love for Louisiana—its culture, heritage, and especially its people. From the Peach Festival in Ruston to Morgan City’s Shrimp and Petroleum Festival, and everything in between, I love immersing myself in the unique spirit and lively traditions of our great state.

Rebekah Willoughby

Heart

I became a healthcare provider to make a direct impact on improving healthcare in our community. As a pediatric audiologist, I love guiding children and their families through their journey with hearing loss and helping them reach important developmental milestones. Patients can count on me to provide extraordinary care because I always put their needs first.

My little something extra: I am a Louisiana native, but I lived in Chicago for almost three years. I am so happy to be back home!