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Community Resources

University Medical Center Trauma Recovery Clinic

The Trauma Recovery Clinic (TRC) at University Medical Center is one of the only hospital-based outpatient behavioral health clinics in the country specially designed to meet the unique psychological and physical needs of patients following a traumatic injury. Services include outpatient psychology, social work, and psychiatry services for any University Medical Center trauma patient. The TRC is located in the Surgical Outpatient Clinic, on the 5th floor of the Ambulatory Care Building. The TRC accept patients who were treated at University Medical Center or the former Interim LSU Hospital (ILH) following a traumatic injury.

To request an appointment, please call 504.702.4500 and ask to be scheduled with the Trauma Recovery Clinic.

Download the TRC Brochure

Metropolitan Human Services District (MHSD)

The Metropolitan Human Services District (MHSD) offers outpatient services to residents of Orleans, Plaquemines and St. Bernard parishes. The organization serves residents who are uninsured or Medicaid-eligible. There are no income restrictions for developmental disabilities services. MHSD offers multiple locations in each parish. To set up an appointment or for more information call the Care Center at 504-568-3130.

Family service of greater New Orleans

For intake at any clinic, call 504.822.0800

Jefferson Parish Human Services Authority

The JPHSA provides fully integrated behavioral health services for children and adults, serving uninsured patients, those with Medicaid and some private plans. New patients and aftercare appointments are available as walk-in. Primary care services are available as well.

  • East Jefferson– 3616 South I-10 Service Road West, Metairie, LA 70001; 504.838.5257
  • West Jefferson – 5001 Westbank Expressway, Marrero, LA 70072; 504.349.8708

Central City Mental Health Center

2221 Phillip St., New Orleans, LA; 504.568.6650

LSUHSC Behavioral Sciences Center

3450 Chestnut St., 3rd Floor, New Orleans, LA; 504.412.1580

Seasons Grief and Loss Center

654 Brockenbraugh Ct. Metairie, LA 504.834.5957

CrescentCare

Serves uninsured patients & those with Medicaid in three locations in the area. Call 504.207.2273 for additional information.

Veterans Administration Outpatient Psychiatry

Serves veterans who were honorably discharged.

2400 Canal Street
New Orleans, LA 70119
800.935.8387

24/7 Veterans Crisis Line – 1.800.273.8255 (Press 1)

National Alliance on Mental Illness (NAMI) New Orleans

NAMI New Orleans is a grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI New Orleans provides services and resources for people and families struggling with mental illness. For more information visit namineworleans.org/.

For more information on NAMI resources, take a look at:

Children's Hospital Child/Adolescent Behavioral Health Center

Located at Children’s Hospital’s Calhoun Campus, this program offers acute inpatient treatment specifically designed to meet the needs of children ages 7 to 12 and a separate adolescent unit for teens ages 13 to 18 (must be in high school).

Quick reference

When you or someone you know undergoes a crisis, the New Orleans community offers some resources for free.

These local resources include:

  • Link 211 – Call 211 or 1.800.749-2673 24/7 for information and resources on health services.
  • Jefferson Mobile Crisis Team – Call 504.832.5123 for service to Jefferson Parish youth and adults.
  • Metropolitan Crisis Response Team – 504.826.2675 for service to Orleans, Plaquemines, and St. Bernard Parishes adults and youth.
  • When in doubt, call 911 – Tell them there is a “mental health emergency” and officers will be sent to assist you and your loved one. Ask for a Crisis Intervention Team (CIT) officer. If your loved one is in crisis in New Orleans, ask for Unit 6512, which is the NOPD Crisis Transportation Unit.

Crisis hotlines to pass along to your loved one

Oftentimes, speaking with someone about a crisis can make a major difference in how a person is able to understand and cope with their situation.

Some free hotlines people can call include:

  • 24/7 VIA Link Cope Line – Call 504.269.COPE (504.269.2673) or 1.800.749.2673 to speak with a crisis counselor. Chat to a crisis counselor online 3 pm - 10 pm Monday.-Friday by going to www.vialink.org and opening the chat box.
  • 24/7 National Suicide Prevention Lifeline – Call 1.800.273.8255 Deaf/hard of hearing: 1.800.799.4889 for TTY. En Español: 1.888.628.9454. Chat with a crisis counselor 1:00 pm -1:00 am Monday.-Friday by going to Lifeline Crisis Chat online
  • 24/7 Crisis Text Line – Text START to 741741

C.A.L.M

Clear Answers to Louisiana Mental Health (C.A.L.M) combines a public health, real world approach with academic expertise to help New Orleans better understand and treat psychosis. Click to learn more about the campaign.

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