Open Accessibility Menu
Hide

Translation

Our Commitment to Diverse Populations

Non-discrimination

Touro Infirmary is committed to meeting the needs of the diverse population that we serve. We do not discriminate on the basis of race, creed, color, national origin, religion, age, sex, sexual orientation, disability or handicap in any of our activities or operations.

Language accommodations for diverse populations

In order to better accommodate our diverse community, we provide the following services, free of charge, to persons with disabilities:

  • Qualified sign language interpreters
  • Written information in other format

In order to accommodate patients and families who prefer to communicate in a language other than English, we also provide the following free language services:

  • Qualified interpreters
  • Information translated into languages other than English

If you need these services, please contact our Patient Relations Department at 504.897.7135.

Complaints & grievances

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Touro Infirmary Patient Relations
1401 Foucher Street
New Orleans, LA 70115
Phone: 504.897.7135
Email: Gaynell.Muller@LCMCHealth.org

You can file a grievance in person, by mail or email. If you need help filing a grievance, our Patient Relations Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Website: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Phone: 800.868.1019
TDD: 800.537.7697 (TDD)

PANISH / ESPAÑOL
ATENCIÓN: SI HABLA ESPAÑOL, TIENE A SU DISPOSICIÓN SERVICIOS GRATUITOS DE ASISTENCIA LINGÜÍSTICA. LLAME AL 504.897.7135.

FRENCH / FRANÇAIS
ATTENTION: SI VOUS PARLEZ FRANÇAIS, DES SERVICES D’AIDE LINGUISTIQUE VOUS SONT PROPOSÉS GRATUITEMENT. APPELEZ LE 504.897.7135.

VIETNAMESE / TIẾNG VIỆT
CHÚ Ý: NẾU BẠN NÓI TIẾNG VIỆT, CÓ CÁC DỊCH VỤ HỖ TRỢ NGÔN NGỮ MIỄN PHÍ DÀNH CHO BẠN. GỌI SỐ 504.897.7135.

CHINESE / 繁體中文
注意:如果您使用繁體中文,您可以免費獲得語言援 助服務。請致電 504.897.7135

ARABIC / العربية
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم (405) 798-5317

HAITIAN CREOLE / KREYÒL AYISYEN
ATANSYON: SI W PALE KREYÒL AYISYEN, GEN SÈVIS ÈD POU LANG KI DISPONIB GRATIS POU OU. RELE 504.897.7135.

GERMAN / DEUTSCH
ACHTUNG: WENN SIE DEUTSCH SPRECHEN, STEHEN IHNEN KOSTENLOS SPRACHLICHE HILFSDIENSTLEISTUNGEN ZUR VERFÜGUNG. RUFNUMMER: 504.897.7135.

PORTUGESE / PORTUGUÊS
ATENÇÃO: SE FALA PORTUGUÊS, ENCONTRAMSE DISPONÍVEIS SERVIÇOS LINGUÍSTICOS, GRÁTIS. LIGUE PARA 504.897.7135.

KOREAN / 한국어
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 504.897.7135 번으로 전화해 주십시오.

ITALIAN / ITALIANO
ATTENZIONE: IN CASO LA LINGUA PARLATA SIA L’ITALIANO, SONO DISPONIBILI SERVIZI DI ASSISTENZA LINGUISTICA GRATUITI. CHIAMARE IL NUMERO 504.897.7135.

URDU / اُردُو
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں (405)798-5317

JAPANESE / 日本語
注意事項:日本語を話される場合、無料の言語支援 をご利用いただけます。504.897.7135 まで、お電 話にてご連絡ください。

LOATION / ພາສາລາວ
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 504.897.7135

HINDI / हिंदी
ध्यान द: यद आप हदी बोलते ह तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 504.897.7135 पर कॉल कर।