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Quality

Commitment to Quality

Family Birthing Center: Advancing Maternal Care

Patient Safety and Quality of Care:

As one of Louisiana’s largest birthing hospitals and a leader in high-risk obstetrics, Touro is dedicated to providing safe, compassionate, and patient-centered care for every mother and baby. We believe improving maternal health requires not only excellence within our Family Birthing Center but also meaningful engagement in the communities we serve.

Through our active role in the Louisiana Perinatal Quality Collaborative (LaPQC), Touro is advancing health equity, implementing evidence-based best practices, and improving outcomes for women and newborns across Louisiana. We're proud participants in the LaPQC's Reducing Maternal Morbidity Initiative, reinforcing our commitment to safe, equitable, and dignified births for all parents.

Our care model is build on proven standards for managing obstetric hemorrhage and hypertension including:

  • Comprehensive safety policies and protocols
  • Massive transfusion and hemorrhage carts readily available
  • Ongoing staff education and training
  • Continuous monitoring of outcomes and timely treatment measures

We also continue to reduce early elective deliveries (37-39 weeks) and lower cesarean birth rates, both of which are directly linked to healthier mothers and babies.

Innovative Programs and Best Practices

Touro implements nationally recognized quality improvement initiatives, such as the Alliance for Innovation on Maternal Health (AIM) program, designed to improve maternal outcomes through standardized patient safety bundles. Our OB/GYN physicians proudly serve as advisors and subject matter experts within the AIM collaborative.

  • 24/7 OB Hospitalist Program: Launched in 2020, ensuring around-the-clock coverage by board-certified obstetricians and gynecologists, significantly reducing maternal and infant mortality risks.
  • Couplet Care Nursing Model: Introduce in 2004, promoting family-centered care by keeping mothers and babies together.
  • Enhanced OB Emergency Drills: Ongoing training for providers and staff based on ACOG best-practice recommendations.
  • Health Equity Training: Empowering our teams to recognize and reduce disparities in care, improve communication, and serve families with dignity across diverse identities.

Community Commitment

For over a century, Touro has been at the heart of New Orleans, delivering generations of babies while addressing some of the highest maternal morbidity and mortality rates in the nation. We partner with local and national organizations to expand access to care and empower women through health education, screenings, and resources.

  • Healthy Start New Orleans Maternal Mortality Initiative: Providing nurse practitioner navigation for high-risk patients at LSU and Touro Maternal Fetal Medicine Clinics.
  • Nursing Nests: Safe, private spaces for moms to nurse and care for babies, located throughout the city at family destinations such as Audubon Zoo, Aquarium, and Lakeside Mall - with a Mobile Nursing Nest at community events.

Recognition and Awards

The Family Birthing Center at Touro has earned state and national recognition for excellence in maternity care, including:

  • Louisiana Birth Ready+ Designation - for meeting 37 rigorous standards in maternal safety, equity, and patient partnership
  • Baby-Friendly Birth Facility - promoting and supporting breastfeeding through WHO/UNICEF's global Baby-Friendly Hospital Initiative
  • Gift Designation - awarded by the Louisiana Department of Health for advancing evidence-based breastfeeding practices
  • Blue Distinction Center+ for Maternity Care - from Blue Cross and Blue Shield of Louisiana for high-quality, safe maternity outcomes
  • Ultrasound Practice Accreditation - first in New Orleans, recognized by the American Institute of Ultrasound in Medicine
  • Newsweek: America's Best Maternity Hospitals - a national recognition of Touro's leadership in safe, high-quality maternal care
  • OB Nurse Navigator Program - personalized guidance and support throughout pregnancy, delivery, and postpartum care
  • Family Connects New Orleans- free in-home postpartum visits from a highly-trained registered nurse to provide education, resources, and emotional support after birth. Visits are focused on both mom and baby. Currently available to Orleans Parish residents only.
  • Advanced Certification in Perinatal Care (ACPC)- awarded by The Joint Commission for demonstrating excellence in high-risk perinatal care.
  • Verified Level IV Maternal Care (MLC) - the highest state verification level, ensuring comprehensive expert care for the most complex maternal needs.

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